Privacy Policy

Effective date: 27-November-2025

This Privacy Policy explains https://www.fenix-evolution.be/ policies regarding the collection, use, disclosure and protection of personal information we collect when you access https://www.fenix-evolution.be/(the "Service"). This Privacy Policy defines and describes your privacy rights and how you are protected under applicable privacy laws.

By using our Service, you consent to the collection and use of your personal information in accordance with this Privacy Policy. Do not use our Service if you do not consent to the collection and use of your information as set forth in this Privacy Policy.

What information do we collect, for what purposes and on what legal basis.

The definitions of the legal bases used below are understood to be as follows:

  • Justified interest: interest of the Company or a third party, provided that your interests or fundamental rights and freedoms are not outweighed, and such use of your personal data is balanced against your rights and freedoms.
  • Performance of a contract: processing of your personal data where this is necessary for the performance of a contract to which you are a party or to take pre-contractual measures prior to the conclusion of such a contract.
  • Legal obligations: processing of your personal data where necessary to comply with a legal or regulatory obligation to which we are subject.
  • Consent: your consent means any freely given, specific, informed and unambiguous expression of will by which you consent, through a statement or a clear affirmative act, to the processing of your personal data. We may seek your consent when we have no other legal basis for processing your data.

Usage data.

What we collect: Information about how users interact with our website or application, including pages visited, time spent on pages, click paths and browser details.

Purpose: Analyze user behavior, optimize performance and improve user experience.

Retention period: 365 days

Legal basis: Consent

Demographics.

What we collect:
Gender, Age Range
Purpose: To tailor services and marketing campaigns.

Retention period: 365 days

Legal basis: Consent

How do we obtain your personal data.

We collect information you provide directly to us when you:

  • Our Services Used

Requirements for providing personal data:

In certain cases, providing personal data is a legal or contractual obligation, or a requirement necessary to enter into a contract.

We do not transfer personal data to countries outside the European Economic Area (EEA).

Data subjects' rights.

You have the following rights regarding your personal data:

  • Right of access: You may request a copy of the personal information we hold about you.
  • Right of rectification: You can ask us to correct inaccurate or incomplete information.
  • Right to erasure (right to be forgotten): Under certain conditions, you may request deletion of your personal data.
  • Right to restrict processing: You can request to restrict the processing of your personal data under specific circumstances.
  • Right to data portability: You have the right to receive your personal data in a structured, common and machine-readable format and transfer that data to another data controller.
  • Right to object: In some cases, you may object to the processing of your personal data.
  • Right to information: You have the right to clear, transparent and understandable information about how we process your personal data.

Withdrawal of consent:

In accordance with Article 13(2)(c) of the AVG, you have the right to withdraw your consent to the processing of your personal data at any time. As a visitor to this website, you can easily modify or withdraw your consent via the consent banner on the site. If you prefer, you can also contact the website operator using the contact details in this privacy policy. Please note that withdrawing your consent does not affect the lawfulness of the processing that took place before the withdrawal.

To exercise these rights, please contact us atfenix

We will exercise your rights after we have received your written request to exercise a right mentioned above and after we have confirmed the validity of your identity.

Your requests will be granted within one month from the date of submission of the request that complies with our internal rules and the AVG, or will be refused with justification. This period may be extended by two months if the request involves a large volume of personal data or multiple requests are being examined simultaneously. We will inform you of such an extension within one month of receiving the request, stating the reasons for the delay. A response will be provided to you in a form chosen by you, the requester.

We may refuse your request if the exceptions and/or limitations to the exercise of data subjects' rights set forth in the AVG apply and/or if your request appears to be manifestly unfounded or excessive. If we refuse your request, we will provide you with our reasons for this refusal in writing.

Right to file a complaint with a supervisory authority

You have the right to lodge a complaint with a competent supervisory authority if you believe that your personal data is being processed in a way that violates your rights and legitimate interests under applicable law. You can file a complaint according to the complaint procedures established by Data Protection Authority - Autorité de la protection des données of Kingdom of Belgium, which can be found through this link: https://www.gegevensbeschermingsautoriteit.be/.

Please note that while no technological system is completely secure, we must implement appropriate security measures to minimize the risks of unauthorized access to or inappropriate use of your personal information.

Security

Please note that while no technological system is completely secure, we must implement appropriate security measures to minimize the risks of unauthorized access to or inappropriate use of your personal information.

  • We and our external service providers who may be involved in the processing of personal data on our behalf (for the purposes listed above) are contractually bound to respect the confidentiality of personal data.
  • We employ reasonable security practices and procedures to help protect the confidentiality and security of your information, including non-public personal information. We protect your information with reasonable physical, technical and administrative security measures, including restricting access to your information to employees who need it.

Changes to this policy

We periodically review this Privacy Policy and reserve the right to modify it at any time in accordance with applicable laws and regulations. Any changes will take effect immediately upon publication on our Website.

Please review this Privacy Policy from time to time to be aware of any changes.

Contact

For questions, please contact us using the following methods:

  • Name: Fenix
  • Address: Bochtstraat 11, 3920 Lommel
  • E-mail: bart@fenix-evolution.be
  • Website: https://www.fenix-evolution.be/